Privacy Policy

Introduction

Syston Tigers ("we," "our," or "us") operates the Field Drop mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

Information We Collect

Personal Information

We collect the following personal information that you provide directly:

• Account Information: Name, email address, phone number
• Profile Information: Player position, squad number, date of birth
• Contact Information: Emergency contact details (for youth players)
• Payment Information: Processed securely through Stripe (we do not store credit card details)

Usage Data

We automatically collect certain information when you use the App:

• Device Information: Device type, operating system, unique device identifiers
• Location Data: With your permission, we collect location data for match check-ins and nearby game features
• Usage Analytics: App interactions, features used, time spent in the App
• Crash Reports: Technical information when the App crashes to improve stability

Content You Create

• Posts and Comments: Text, photos, and videos you share
• Messages: Communications within team chat
• Match Data: Game statistics, availability responses, match events
• Videos: Match highlights you record or upload

How We Use Your Information

We use the information we collect to:

1. Provide and maintain the App - Create accounts, process match availability, send fixture reminders
2. Improve and personalize the App - Analyze usage patterns, customize content
3. Communicate with you - Send push notifications, respond to inquiries
4. Process payments - Handle membership fees and merchandise purchases
5. Ensure safety and security - Detect fraud, enforce Terms of Service
6. With your consent - Use AI for video analysis (only with explicit permission)

How We Share Your Information

We DO NOT sell your personal information. We may share your information in the following circumstances:

Within Your Team

Your profile, availability status, and match statistics are visible to other team members. Your posts and comments are visible to your team and authorized fans.

Service Providers

We share data with trusted third-party service providers:

• Cloudflare: Hosting and content delivery
• Stripe: Payment processing
• Expo/React Native: Mobile app infrastructure
• Google Cloud/Apple: Push notifications

Legal Requirements

We may disclose your information if required by law or to comply with legal processes, government requests, or to protect rights and safety.

Your Rights and Choices

Account Access and Updates

You can view and edit your profile information in the App settings and update your notification preferences at any time.

Account Deletion

You can delete your account at any time from Profile → Settings → Delete Account. Upon deletion, we will remove your personal data within 30 days.

Location Data

You can enable or disable location services in your device settings. Disabling location will limit features like match check-ins.

Data Portability

You can request a copy of your data by emailing privacy@fielddrop.app.

Children's Privacy

Field Drop is designed for youth sports teams, including users under 13. We comply with COPPA (Children's Online Privacy Protection Act):

• Parental Consent: We require verifiable parental consent before collecting personal information from children under 13
• Limited Data Collection: We only collect information necessary for the App's functionality
• No Marketing to Children: We do not market to or sell children's data
• Parent Rights: Parents can review, delete, or refuse further collection of their child's information

Parents: To exercise your rights or if you have questions about your child's data, email us at privacy@fielddrop.app.

Data Security

We implement industry-standard security measures:

• Encryption: Data is encrypted in transit (HTTPS/TLS) and at rest
• Secure Authentication: Passwords are hashed and never stored in plain text
• Access Controls: Limited employee access to personal data
• Regular Audits: We conduct security assessments regularly

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Data Retention

• Active Accounts: Data retained while account is active
• Deleted Accounts: Most data deleted within 30 days
• Legal Compliance: Some data retained longer if required by law (e.g., financial records for 7 years)

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: privacy@fielddrop.app
Support: support@fielddrop.app

Additional Rights (By Region)

For EU/UK Users (GDPR)

You have additional rights under GDPR:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to data portability
• Right to object to processing
• Right to lodge a complaint with supervisory authority

For California Users (CCPA)

California residents have the right to:

• Know what personal information is collected
• Know if personal information is sold or disclosed (we do not sell data)
• Access your personal information
• Request deletion of your personal information
• Not be discriminated against for exercising privacy rights

Your Consent

By using Field Drop, you consent to this Privacy Policy and agree to its terms.

For users under 18: Your parent or guardian must consent on your behalf.